Returns & Exchanges

At Columbia, we stand by the quality of our gear and offer a 60-day return window for items in original condition. If your purchase doesn't meet your expectations, we provide simple ways to return or exchange your apparel and footwear.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Select your preferred return method to generate a pre-paid UPS shipping label, which will be deducted from your total refund amount.

• 3.
  Pack Your Gear

  Place the items in their original packaging with tags attached and securely seal the box with the printed return label visible on the outside.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and keep your tracking number to monitor your return's progress to our distribution center.